Employers want to see quantified evidence of what you've done...numbers. But don't stress if you haven't got any solid figures to fall back on, it’s how you dress up the facts that count. Let’s take a look at an example:
b. Developed a new spreadsheet to organize staff hours
c. Implemented an Excel spreadsheet designed to track and reduce employee overtime. In the first 3 months of use staff overtime hours were reduced by 22 percent
As you can see here, with the help of some mildly creative wording, a boring Excel spreadsheet has now become the star of your resume. Estimations are going to be fine if you don't have the exact numbers too.
2. Where to List Your Achievements
Option 1 - Underneath the 'Job Responsibilities' section for each job you have held.
Option 2 - In one complete 'Career Achievements' section which spans your entire career. Place this in the top half of the first page of your resume, before you list your 'Work History'.
Important: Also consider how to nail the Resume Skills Section
3. Don't Have Any Achievements to List?
Now, I’m not suggesting you tell bold face lies here, but use some creative license. Let’s face it, not all achievements are going to be amazing, but everyone can dig some examples up if they try. Draw inspiration from your daily duties - any projects you worked on, routine promotions, covering for a colleague, covering for your boss when they were on leave, or new software you learnt and mastered. The mundane task of covering for your boss while they were on vacation can sound amazing if worded correctly. Here's an example:
a. Covered for my boss while she was on holiday
b. Managed a $50M portfolio of properties, responsible for maintenance contracts, lease renewals and facility contractors in the absence of my direct manager